Chime is hiring a Regional HR Operations Lead

Practicebetter is looking for a Regional HR Operations Lead to establish and embed our HR Operations model across Latin America, specifically in Mexico, Brazil, Argentina, Colombia, Chile, and Peru. This critical role will lead a team of local specialists, ensure consistent and compliant HR service delivery, and contribute to the global HR Operations strategy.

What You'll Do

• Establish and lead the HR Operations structure and ways of working across the region, ensuring alignment with the global model.
• Oversee day-to-day delivery of HR services and lifecycle transactions, including onboarding, changes, and exits.
• Coach and develop HR Operations Specialists to ensure accuracy, consistency, and compliance.
• Maintain strong governance for data integrity, process adherence, and documentation standards.
• Collaborate closely with fellow Regional HR Operations Leads to standardize processes, templates, and service delivery across all regions.
• Partner with Global HRBPs, COEs, Payroll, Legal and Finance to deliver seamless and compliant HR processes.
• Act as the regional escalation point for complex or sensitive employee matters and work with the Employee Relations Management Office (ERMO).
• Identify opportunities to simplify, standardize, and automate HR processes.
• Support the introduction of digital tools, workflows, and AI-enabled solutions that enhance efficiency and employee experience.
• Use metrics and data to monitor HR Operations performance, identify improvement opportunities, and drive accountability.
• Foster a culture of collaboration, inclusion and continuous learning within the regional team.
• Role-model Precision’s values of Client Service, Purpose, Accountability, Mutual Respect and Collaboration.

What We're Looking For

• Broad HR Operations or Shared Services experience across multiple countries.
• Proven success leading teams and embedding new ways of working.
• Deep understanding of HR processes, compliance, and governance.
• Strong collaboration skills and comfort working in a global matrix environment.
• Data-driven, analytical mindset with an eye for simplification and continuous improvement.
• Comfort navigating ambiguity and building structure from the ground up.

Nice to Have

• Experience with global HRIS platforms, ideally SAP SuccessFactors.
• Familiarity with automation or AI-enabled HR solutions.
• Exposure to global service delivery models or shared service environments.

Technical Stack

• SAP SuccessFactors

Team & Environment

You will lead a team of local HR Operations Specialists as part of a connected global HR Operations leadership team, reporting to the VP, HR Operations.

Work Mode

This is a remote position open to candidates in Argentina, Brazil, Colombia, Mexico, Chile, and Peru.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.