Responsibilities
- Maintaining existing broker relationships and sourcing new ones within specified territories.
- Increasing revenues in line with yearly targets set by the department and the Company.
- Possessing a deep understanding of Equitable Bank’s products to generate prospective deals and a keen insight into the underwriting process to ensure that application submissions meet all required criteria.
- Managing and reporting on sales and market activities through broker visits and industry networking events.
- Developing and maintaining a Key Account list of 15-20 brokerages within a defined region, updated annually based on business volume.
- Conducting quarterly meetings with key accounts to review their volumes and funding ratios.
- Discussing performance with the Regional Director of Business Development monthly.
- Assisting brokers with deals in the pipeline or those who are unresponsive, fostering stronger relationships.
- Completing monthly expense reports accurately and submitting them by the deadline within their approved budgets.
- Documenting feedback from weekly meetings in the CRM and analyzing efficiency ratios from Tableau to identify and address current trends.
- Actively participating in weekly departmental meetings to discuss market trends, challenges, successes, and product/service improvements.
- Spending at least four days per week out of the office, making proactive sales calls to generate new business and visiting existing brokers to provide updates on product enhancements, services, and promotional materials.
- Scheduling a minimum of 15 broker meetings weekly, documenting discussions and feedback in the CRM.
- Continuously updating broker contact information in the CRM.
- Managing the region to achieve structured and effective results.
- Providing mid-level analysis to enhance business development functions.
- Interacting with the credit team bi-weekly (monthly if remote) to gain insights into the quality of business submitted by specific brokerages and to strengthen sales-credit relationships.
- Attending major industry events to increase company visibility.
- Participating in joint BDM and RBM meetings weekly to foster collaborative efforts toward regional goals.
- Collaborating with BDM and Reverse Mortgage Channel Managers (RCM) within the region to provide best-in-class service, product knowledge, and support for all brokerages.
- Monitoring and reporting on any changes to competitor programs.
- Discussing competitor products with brokers, focusing on satisfaction, differences, and new market offerings.
- Analyzing feedback on Equitable Bank’s products regarding pricing, flexibility, and credit requirements.
- Collecting materials from brokers for competitive intelligence at industry events.
- Regularly assessing the RBM’s presentation skills by their manager.
- Being prepared with up-to-date collateral materials and promotions.
- Having a thorough understanding of promotions and qualifications.
- Providing a comprehensive sales presentation that includes products related to Alternative and Reverse Mortgages, Equitable policies on Anti-Money Laundering, and compliance requirements.
- Having knowledge of regional coverage, both urban and rural.
- Focusing on product benefits, both individually and comparatively.
- Introducing regional team members to the brokerage community at relevant events.
- Responding to broker-related questions or concerns.
- Embodying the company’s core values: Respect, Integrity, Service, Empowerment, and Agility.
- Participating in brokerage events, including sales presentations and lender appreciation programs.
- Engaging in industry associations to represent Equitable Bank and gather industry insights.
- Speaking at company-sponsored events with messaging provided by the Marketing & Communications department.
- Expanding relationships through lunch meetings and introducing other team members to brokers.
- Involving regional team members in presentations beyond a mere appearance.
- Covering for other RBMs and BDMs during their time off.
- Entering at least 15 CRM activities by the end of each Friday.
- Submitting expense reports within 7 business days of the month’s end.
- Completing regulatory courses within deadlines on EQ University, as failure to do so may affect bonus payouts.
Requirements
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Previous sales and/or underwriting experience in the industry.
- Self-directed and highly organized with the ability to multi-task.
- Valid driver’s license and a clean driving record.
- Completion of a college or equivalent post-secondary degree.
- At least 5 years of industry-related experience.
- Outstanding interpersonal skills.
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Work Arrangement
Hybrid
Additional Information
- All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire.
