SAP Software Solutions is hiring a Recruiting Solution Value Advisor to join our global Adoption Office. In this role, you will drive the adoption of SAP SuccessFactors Recruiting solutions, ensuring customer satisfaction and sustained value realization. You will apply a strategic, consulting-oriented mindset to help customers bridge the gap between their recruiting business needs, our product capabilities, and successful implementation.
What You'll Do
- Develop and execute recruiting adoption strategies aligned to customer business objectives across SAP SuccessFactors Recruiting and adjacent HCM product areas.
- Engage directly with customers to understand intended business outcomes and define ongoing value frameworks.
- Act as a trusted advisor, connecting customer recruiting needs with SAP SuccessFactors capabilities and roadmap.
- Shape customer recruiting business architecture and operating models, including governance, service delivery, KPIs, and recruiting role models.
- Lead executive-level workshops to align stakeholders on vision, success metrics, and transformation priorities.
- Translate recruiting strategy into actionable adoption roadmaps by building HR capability maps, value streams, and target end-to-end process architectures.
- Connect business processes to product features to prioritize adoption waves and maximize value realization.
- Conduct qualitative and quantitative gap analysis to identify adoption barriers, process inefficiencies, and optimization opportunities.
- Provide expert insights and recommendations to enhance customer experience, adoption maturity, and realized value.
- Orchestrate and deliver customer-facing presentations, solution demos, enablement sessions, and targeted training—both externally and internally.
- Monitor adoption metrics, usage data, and customer feedback to assess success and continuously refine adoption strategies.
- Collaborate closely with Product Management, Sales, Services, Partners, and Customer Success to ensure consistent messaging, value alignment, and customer outcomes.
- Stay current on recruiting industry trends, emerging technologies, and the competitive landscape to inform advisory guidance and adoption strategies.
- Contribute thought leadership to internal teams by sharing customer insights, best practices, and adoption patterns.
What We're Looking For
- 8+ years in customer success, adoption, value advisory, solution architecture, or business architecture roles within recruiting or HCM cloud solutions.
- Deep understanding of recruiting processes, operating models, and talent acquisition transformation.
- Experience primarily in SaaS solutions, with a focus on SmartRecruiter or other Recruiting SaaS offerings.
- Proven ability to influence without authority, lead executive conversations, and translate strategy into execution.
- Comfortable using data, KPIs, and qualitative insights to drive adoption decisions and demonstrate business value.
- Confident presenter with the ability to engage executive, business, and technical audiences.
- Experience working in complex, matrixed environments with global teams and partners.
Technical Stack
- SAP SuccessFactors Recruiting
- SmartRecruiter
Team & Environment
You will be part of the Global Adoption Office, working within a complex, matrixed environment with global teams and partners.
Work Mode
This role follows a hybrid work model.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
