ISTA Personnel Solutions is seeking a Recruiting & Credentialing Support Agent to support a U.S.-based client in the ABA (Applied Behaviour Analysis) healthcare sector. This is a structured, detail-oriented remote role focused on recruitment coordination and credentialing support.
What You'll Do
- Support recruitment and credentialing activities for a U.S.-based ABA healthcare client
- Review and process incoming resumes for open roles
- Schedule and coordinate interviews with candidates and hiring teams
- Assist with initial candidate screenings when required
- Support onboarding processes for new hires
- Assist with credentialing documentation and tracking
- Maintain accurate and up-to-date candidate and employee records
- Communicate professionally and courteously with candidates via phone and email
- Ensure recruitment and credentialing processes are followed accurately and consistently
What We're Looking For
- Excellent verbal and written English communication skills
- Strong attention to detail with a high level of organization
- Friendly, patient, and professional phone manner
- Basic computer proficiency, including MS Office and Outlook
- Ability to manage multiple tasks and work within structured processes
- Comfortable working independently in a remote environment
- Work EST hours Mon - Fri from 8 am to 5 pm EST
- A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection
- A reliable power backup solution is required to manage load shedding and power outages
- Work on both South African and US public holidays
Nice to Have
- Previous experience in recruitment, credentialing, or administrative coordination
- Exposure to the ABA or healthcare industry
Technical Stack
- MS Office
- Outlook
Work Mode
This is a fully remote position operating on EST hours.
