Quadient was looking for a Quadient German Speaking Credit Controller (Remote) - 12 month ...

German Speaking Credit Controller (Remote) - 12 month Fixed-Term Contract Company Description At our innovative organization, we empower businesses through digital transformation and sustainable growth strategies. We drive operational efficiency by creating secure automation processes. Our diverse teams generate exceptional connections with clients, fostering an environment where professionals can develop skills, make meaningful impacts, and contribute to future-focused business solutions across digital and physical channels. Role Responsibilities Managing a designated portion of Sales Ledgers to optimize cash flow, minimize financial risks, and deliver superior customer service. Supporting credit management processes, resolving escalations, and handling complex debt scenarios. Ensuring timely collection of outstanding amounts for Quadient Limited and Quadient Finance while meeting comprehensive financial targets. Key Responsibilities: - Collect outstanding debts via telephone and email - Manage debt collection status - Handle Swiss account interactions - Maintain accurate query and contact records - Participate in cross-departmental meetings - Process credit-held orders - Support litigation account preparation - Mentor junior credit controllers - Manage customer escalation calls - Contribute to process documentation and training - Support additional organizational projects - Generate and share stakeholder reports Qualifications We seek candidates demonstrating exceptional persistence and determination. The ideal professional will excel under pressure, displaying adaptability and high productivity. Required Skills: - Native or fluent German language proficiency - Minimum 3 years credit control experience - Multi-system debt management expertise - B2B commercial credit control background - Excellent customer service skills - Professional telephone communication - Strong organizational capabilities - Advanced problem-solving abilities - Detailed accuracy - Experience with Siebel, SalesForce, SAP, Octopus & Oracle systems Rewards & Benefits - Flexible hybrid work model - Continuous learning opportunities - Inclusive community engagement - Comprehensive total rewards package - Employee wellness support programs Our Smart Work approach emphasizes connection, collaboration, and innovation, offering flexibility based on individual role requirements. We celebrate diversity, individual perspectives, and collective goals. Quadient is an Equal Employment Opportunity Employer committed to zero discrimination. People. Connected.