Responsibilities
- Patrol and protect the FedExForum
- Promote and enforce safety and security
- Act as a visible deterrent against irregular activity
- Assist in 24/7 security for the arena as well as event-related security
- Rotate between multiple posts throughout the building, including, but not limited to, rover, top of dock, employee entrance(s), and receiving
- Monitor the loading dock area to ensure proper access by authorized personnel only
- Verify credentials for deliveries, vendors, and contractors
- Communicate with internal departments regarding expected shipments
- Maintain a log of vehicle entries and ensure fire lanes are clear
- Secure the receiving area to prevent unauthorized access
- Ensure proper check-in/check-out of incoming packages and deliveries
- Escort delivery drivers and contractors as needed
- Conduct visual inspections of incoming items for security compliance
- Patrol the interior and exterior of the facility on foot or by vehicle
- Observe and report safety hazards, suspicious activities, or policy violations
- Assist with crowd management and guest safety during events
- Respond to incidents and emergencies following established protocols
- Serve as the first point of contact for staff and event personnel
- Verify identification and event credentials for all entering the building
- Enforce access control protocols and maintain sign-in logs
- Provide information and assistance to employees entering the arena
- Assist with evacuation or shelter-in-place procedures during emergencies
- Complete incident and shift reports accurately and thoroughly
- Provide exceptional customer service to guests and employees
- Attend mandatory training sessions and maintain certifications (e.g., CPR, First Aid)
Benefits
- Competitive hourly wage
- Discounts and Perks
- Flexible scheduling around your availability
- Team Store Discounts
- Discount game night meals and snack program
- Discount parking
- NBA Sponsored Discount Programs
- Employee Referral Bonuses
- Company Swag
- Employee Recognition and Years of Service Awards
Compensation
Competitive hourly wage
Work Arrangement
On-site — FedExForum
Other
- Must be available to work nights, weekends, and holidays
- Must be at least 18 years of age
- Must be able to meet minimum requirements for the license eligibility for the State of Tennessee Private Protective Services
- Must be able to meet qualifications for license renewal under the State of Tennessee Private Protective Services every 2 years
- Attend mandatory training sessions and maintain certifications (e.g., CPR, First Aid)
- Distribute, collect, and inventory shift equipment (ex. radios)
