About the Role
This position oversees daily studio operations, client engagement, and sales initiatives to enhance customer satisfaction and business growth.
Responsibilities
- Manage front-desk operations during studio hours
- Greet clients and provide a welcoming atmosphere
- Support membership sales and renewals
- Handle customer inquiries and resolve concerns promptly
- Maintain accurate records of client accounts
- Assist in organizing class schedules and events
- Promote studio programs and special offerings
- Track sales performance and customer feedback
- Ensure studio cleanliness and presentation standards
- Train new staff on customer service protocols
- Coordinate with instructors for scheduling needs
- Process payments and manage billing systems
- Follow up with prospective clients to convert leads
- Monitor inventory of retail and studio supplies
- Implement marketing campaigns within the studio
- Maintain confidentiality of client information
- Uphold safety policies and emergency procedures
- Report operational issues to senior management
- Contribute ideas for improving client experience
- Support community outreach and promotional events
Compensation
Hourly rate commensurate with experience
Work Arrangement
On-site, part-time hours with flexible scheduling
Team
Collaborative team within a creative movement studio environment
About Us
A creative movement studio dedicated to fostering confidence and connection through dance and expressive arts.
Culture & Values
We prioritize inclusivity, personal growth, and joyful participation in all aspects of our studio experience.
Growth Opportunities
Team members are encouraged to grow within the organization through training and leadership development.
Not available for this position
