Oscar Health is looking for a Provider Data Representative responsible for the accurate management and maintenance of provider data. You will join our mission to change health care by processing provider rosters, updating records, and communicating with providers.
What You'll Do
- Manage ingestion of provider data while maintaining service delivery, productivity, and quality expectations.
- Develop a comprehensive understanding of Provider Demographic data and downstream impacts.
- Form working relationships with internal and external stakeholders.
- Support the leadership team by identifying issues through established escalation pathways.
- Be accountable for monitoring and tracking the health of all assigned work-in-progress issues.
- Escalate and resolve provider data issues to ensure appropriate turnaround times.
- Be an active participant in process improvement initiatives.
- Ensure compliance with all applicable laws and regulations.
What We're Looking For
- A high school diploma or GED.
- 1+ years of experience in a fast-paced, volume-based or customer service-oriented environment.
- Experience with Provider Data.
- 1+ years Excel/Google sheet proficiency.
Nice to Have
- Strong verbal and written communication skills.
- Strong quantitative or analytical skills focused on proactively identifying or solving problems.
- In-depth knowledge of health insurance.
- Experience manipulating and entering accurate data in a production driven environment.
- Advanced Google Suite or Microsoft Office capabilities or willingness to learn.
Technical Stack
- Excel
- Google Sheets
- Google Suite
- Microsoft Office
Team & Environment
You will report into the Provider Operations Lead.
Benefits & Compensation
- Compensation: $19 per hour.
- Medical, dental, and vision benefits.
- 11 paid holidays.
- Paid sick time.
- Paid parental leave.
- 401(k) plan participation.
- Life and disability insurance.
- Paid wellness time and reimbursements.
Work Mode
This is a remote position open to candidates located in Arizona, Florida, Georgia, or Texas.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices.
