Construction & Property Group – UK is hiring a proactive bilingual Property Management & Collections Specialist to join our team. You will be responsible for overseeing daily property operations and ensuring timely tenant rent payments, leveraging your fluency in both English and Spanish to maintain strong tenant relations.
What You'll Do
- Handle rent collection activities via phone, email, and online platforms
- Communicate professionally with tenants regarding balances, payment plans, and lease terms
- Monitor rent roll and financial performance using property management software
- Follow up on unpaid invoices and initiate collection efforts as needed
- Liaise with maintenance teams to ensure timely service request resolution
- Maintain accurate and confidential financial records and documentation
- Provide tenant support while upholding company policies and procedures
- Generate weekly reports on collections status and property updates
What We're Looking For
- Proficient in both spoken and written English and Spanish
- Minimum of 2 years experience in property management or collections
- Strong interpersonal and conflict resolution skills
- Organized, detail-oriented, and capable of handling multiple properties
- Comfortable using email, phone systems, and CRM tools
- Ability to manage sensitive financial discussions with diplomacy
- High school diploma required
Nice to Have
- Associate or bachelor’s degree preferred
Technical Stack
- Property management systems (e.g., Rent Manager, AppFolio, Yardi)
- CRM tools
Work Mode
This is a fully remote position.
Construction & Property Group – UK is an equal opportunity employer.
