Reef is looking for a Property Management Assistant to support our Australian residential portfolio, with a strong focus on Western Australia. You will handle day-to-day administration, contracts, maintenance coordination, and stakeholder communication. This is a full-time remote role working core AWST hours.
What You'll Do
- Prepare and manage tenancy documentation, renewals, addendums, and compliance files
- Process applications and references, schedule inspections, and update condition reports
- Log, triage, and track maintenance requests with trades, owners, and tenants
- Monitor arrears and issue reminders, notes, and reports to the local PM lead
- Keep the PM database organised with accurate notes, tasks, and document links
- Produce weekly activity summaries and ad hoc reports as requested
What We're Looking For
- Minimum 2 years’ experience in residential property management administration or assistant roles
- Familiarity with WA residential processes and terminology, or proven ability to learn quickly
- Confident handling contracts, maintenance pipelines, arrears, and inspection scheduling
- Clear, easy-to-understand spoken English and professional written communication
- Available full time, 40 hours per week, working core AWST hours
- Fast and reliable internet connection
- Your own laptop or desktop suitable for the role
- A quiet working environment
- A good quality microphone or headset
Nice to Have
- Hands-on experience with PropertyTree
- Exposure to other property management platforms
Technical Stack
- PropertyTree
Team & Environment
You will be supporting a local team and reporting to a local PM lead.
Benefits & Compensation
- A$1250 - $2,000 per week
- Competitive base salary
- Direct contract with an established, rapidly growing business
- Growth potential as the business scales to higher revenue targets
Work Mode
This is a fully remote position.
