RemoteVA PH is hiring a Property Management Assistant to deliver essential support for a property management company. This fully remote role requires an organized and bilingual professional fluent in English and Spanish to manage tenant relations and ensure smooth operations.
What You'll Do
- Provide excellent customer service to tenants via phone, email, and chat in both English and Spanish.
- Assist with tenant inquiries or concerns regarding their lease or property.
- Serve as the point of contact for tenant issues and follow through to resolution.
- Assist with rent collection efforts, ensuring payments are processed on time and accurately.
- Follow up with tenants on overdue payments and maintain records of payment history.
- Use Rent Manager and QuickBooks to manage and track rent payments.
- Provide responsive and professional customer support to tenants and landlords.
- Address property-related questions and help resolve maintenance or administrative issues.
What We're Looking For
- Bilingual in English and Spanish (both written and spoken).
- Strong customer service skills and the ability to handle multiple tasks in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Proficiency in using Microsoft Office and other basic computer programs.
- Ability to work remotely and manage time effectively.
Nice to Have
- Experience with Rent Manager and QuickBooks is a plus.
Technical Stack
- Microsoft Office
- Rent Manager
- QuickBooks
Work Mode
This is a fully remote position.
RemoteVA PH is an equal opportunity employer.
