About the Role
The individual in this role will oversee programmatic supply relationships, troubleshoot technical issues, and improve operational efficiency across supply partners and internal teams.
Responsibilities
- Monitor and manage direct supply partner integrations
- Ensure proper onboarding and configuration of new supply sources
- Troubleshoot technical and operational issues with supply partners
- Collaborate with internal teams to resolve delivery discrepancies
- Optimize bid responses and latency performance
- Track and report on supply partner performance metrics
- Maintain accurate documentation of supply configurations
- Enforce compliance with data and privacy policies
- Work with engineering teams to implement technical improvements
- Support the launch of new programmatic features and tools
- Coordinate with account management on partner-specific issues
- Identify and escalate recurring supply-side problems
- Assist in auditing partner adherence to contractual terms
- Provide feedback to product teams based on partner data
- Manage IP and domain allow/deny lists as needed
- Respond to partner inquiries within service level agreements
- Stay updated on industry changes affecting supply operations
- Assist in developing best practices for supply optimization
- Participate in cross-functional initiatives to improve platform reliability
- Ensure accurate labeling and categorization of supply sources
Nice to Have
- Hands-on experience with programmatic supply setup and maintenance
- Exposure to large-scale ad serving environments
- Background in technical account management
- Knowledge of common ad tech identifiers (e.g., cookies, IDFA)
- Familiarity with debugging tools like Wireshark or Charles
- Experience analyzing bid response error codes
- Understanding of VAST, VPAID, and video ad formats
- Exposure to data warehouses or SQL querying
- Prior work in a 24/7 operational support environment
Compensation
Competitive salary based on experience
Work Arrangement
Remote
Team
Part of a global programmatic advertising team
Why This Role Matters
This position plays a critical role in ensuring the reliability and scalability of digital advertising supply chains. The specialist helps maintain strong partner relationships while improving system performance and reducing operational friction.
What We Offer
- Opportunity to work with cutting-edge ad tech infrastructure
- Flexible remote work policy with global team collaboration
- Professional development and growth pathways
- Inclusive culture that values transparency and accountability
- Competitive compensation and benefits package
Available for qualified candidates
