About the Role
This role involves collaborating with sales teams to convert prospects by delivering technical expertise during customer engagements, focusing on security, integration, and product fit for enterprise clients in the EMEA region.
Responsibilities
- Deliver product demonstrations tailored to client-specific needs and technical environments
- Collaborate with sales teams to understand customer requirements and craft targeted solutions
- Respond to technical inquiries from prospects and partners in German and English
- Support proof-of-concept deployments and trial implementations
- Articulate product benefits in alignment with data security and compliance standards
- Translate complex technical features into business outcomes for non-technical stakeholders
- Participate in RFP and procurement processes with accurate technical documentation
- Gather customer feedback and relay insights to product and strategy teams
- Maintain up-to-date knowledge of competitive offerings and market trends
- Assist in the development of localized sales materials and training content
- Ensure technical alignment between customer expectations and product capabilities
- Troubleshoot integration challenges during pre-sales evaluations
- Work across time zones to support customer meetings and technical discussions
- Build trust with technical decision-makers through clear and accurate communication
- Support onboarding of new clients during handoff from sales to customer success
Benefits
- Comprehensive health and wellness coverage
- Retirement savings plan with employer contribution
- Flexible paid time off policy
- Parental leave and family support programs
- Ongoing professional development and training
- Remote work support and home office stipend
- Employee assistance and mental health resources
- Annual performance bonus opportunity
- Stock option or equity participation plan
- Inclusive culture promoting diversity and collaboration
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Remote position with flexibility for EMEA time zones
Team
Part of the global sales engineering team supporting customer-facing initiatives
Why This Role Matters
- You will play a key role in expanding market presence across German-speaking regions by enabling successful customer engagements and ensuring technical confidence in the solution.
- Your expertise will directly influence deal velocity and customer trust during critical evaluation phases.
What to Expect
- You’ll engage daily with prospects and partners, providing technical clarity and product guidance.
- Success is measured by win rates, customer satisfaction, and the quality of pre-sales support delivered.
Not applicable; role based in EMEA region
