Constructive Dialogue Institute is hiring a Program Manager to lead project management, data tracking, and platform support for implementing our tools and resources on college campuses. You will work cross-functionally to support partners, ensure systems alignment, and collaborate on projects across higher education, high school, public service, and corporate sectors.
What You'll Do
- Support the Director and Associate Directors of Program Implementation on processes including program setup, roster uploads, contracting, renewals, and relationship management.
- Organize and develop templates, track anomalies, and maintain proper records.
- Work closely with the Product team to support partner requests and challenges.
- Build and manage project management tools for Implementation and Growth initiatives in HubSpot, Asana, Google Drive, and other platforms.
- Coordinate internal tasks across multiple team members and departments.
- Identify process inefficiencies and areas for optimization in partnership management and implementation procedures.
- Support the Growth team on administrative and support tasks as needed.
- Update and maintain data in HubSpot related to Implementation and Partnerships.
- Aid in progress tracking and monitoring performance against OKRs and other metrics.
- Generate regular reports on partnership performance, implementation progress, and key metrics.
- Track and report bugs within our platform, working with the Product team to capture status updates and work towards resolutions.
- Occasionally support the Growth team in analyzing data patterns, such as identifying success rates at various pipeline stages.
- Collaborate closely with Growth team members and Education, Research, Product, and Operations teams to ensure seamless alignment of goals.
What We're Looking For
- 3+ years of experience in program coordination, data management, or related roles.
- Exceptional project management skills; proven ability to manage multiple tasks, priorities, and stakeholders simultaneously.
- Proficiency in CRM software, ideally HubSpot.
- Excellent communication and interpersonal skills.
- Detail-oriented mindset and commitment to delivering high-quality results.
- A knack for identifying and addressing operational inefficiencies through continuous process improvement.
- Bachelor's degree or equivalent practical experience.
Nice to Have
- Experience ideally within nonprofit organizations, EdTech, higher education, or K-12.
- Experience with project management tools like Asana.
- Ability to extract insights and trends from data.
Technical Stack
- HubSpot
- Asana
- Google Drive
Team & Environment
You will report to the Director of Program Implementation, work closely with the Growth team, and collaborate with Education, Research, Product, and Operations teams.
Benefits & Compensation
- Compensation: $75,000-$85,000 per year.
- A Mission-Driven Culture characterized by intellectual humility, continuous improvement, and open-mindedness.
- Remote-First work culture.
- Unlimited PTO plus 13 company holidays.
- Employer-supported health, vision and dental plans.
- Subsidized parental leave.
- 3% 401k match.
- Short- and long-term disability insurance.
- Life and AD&D insurance.
- $1,000 annual professional development budget.
Work Mode
This is a remote position. Candidates can be located anywhere in the United States.
Constructive Dialogue Institute is an equal opportunity employer.
