brightwheel is looking for a Program Manager II, GTM Operations to drive strategic initiatives that optimize frontline workflows and scale our go-to-market capabilities. In this role, you will be responsible for deploying AI-driven solutions and managing cross-functional programs to improve productivity and accelerate growth.

What You'll Do

Drive strategic, cross-functional GTM programs spanning multiple product lines, enabling scalable multi-product selling motions and expansion into new verticals.
Redesign and optimize frontline workflows within Salesforce and related systems to reduce tech debt, eliminate redundancy, and improve funnel conversion and operational efficiency.
Partner closely with Sales, Marketing, Finance, and Systems Operations to align on go-to-market strategy, planning, and execution.
Lead stakeholder alignment and change management across the GTM organization, ensuring initiatives are clearly communicated, operationalized effectively, and adopted by frontline teams.
Deploy and scale AI-driven workflow solutions that improve frontline team productivity—embedding automation, intelligent insights, and tooling enhancements directly into day-to-day workflows.
Build executive-ready analyses and KPI-driven recommendations that inform prioritization, performance tracking, and identification of high-leverage growth opportunities.
Partner with senior leadership to define priorities, track business performance, and identify scalable levers for growth.

What We're Looking For

4–6+ years of professional experience
2–3+ years in Sales Operations, Revenue Operations, or a related GTM function
Strong working knowledge of Salesforce, Sigma, and other GTM systems and analytics tools
Implemented automation or AI-enabled workflow improvements that enhanced frontline productivity
Led complex, cross-functional programs from strategy through execution, delivering measurable improvements in efficiency, productivity, or funnel conversion
Translated business needs into scalable system and process enhancements within Salesforce or similar platforms
Used data to diagnose root causes, define KPIs, and influence leadership decisions with structured, executive-ready recommendations
Succinctly and clearly articulate and simplify complex issues, from the frontline to the board room
Successfully navigated ambiguity, competing priorities, and organizational change while maintaining forward momentum

Nice to Have

Experience in a high-growth or startup environment
Experience supporting multi-product or multi-segment sales motions in a vertical SaaS environment

Technical Stack

Salesforce
Sigma

Team & Environment

This role partners with Sales, Marketing, Finance, and Systems Operations and works directly with senior leadership.

Benefits & Compensation

Salary range: $98,000 - $150,000

Work Mode

This position is open to candidates within the United States.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.