OpenAI is seeking a Program Manager, Automation and Optimization to co-drive the automation roadmap for the recruiting function. At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity.

What You'll Do

Co-own the recruiting automation roadmap: Partner with your peer Program Manager to prioritize high-impact automation opportunities across sourcing, interviewing, offers, and onboarding.
Pilot and scale AI-first workflows: Run experiments with new tools and agents, measure ROI, and decide when to expand or sunset.
Build when needed: Create lightweight automations and dashboards yourself (e.g., Airtable automations, Ashby workflows, Snowflake SQL queries, ChatGPT prompts).
Bridge recruiting & People Innovation Labs: Translate recruiter needs into requirements for custom builds and ensure smooth integration into daily workflows.
Streamline processes across tools: Optimize usage of Ashby, Juicebox, Airtable, Snowflake, Brighthire, ChatGPT, and custom tooling through automations and connective workflows.
Measure & report impact: Define success metrics (hours saved, adoption rates, cycle time reductions) and report outcomes to Recruiting leadership.
Drive adoption in partnership with Enablement: Ensure new workflows land well with recruiters, sourcers, and coordinators.
Safeguard compliance & quality: Ensure automations support legal, ethical, and organizational standards.

What We're Looking For

5–7+ years in Recruiting Operations, HR Tech, or adjacent roles; expertise with ATS/CRM systems (Ashby strongly preferred).
Hands-on builder mindset: Comfortable rolling up your sleeves to ship automations directly (Zapier, Airtable scripting, Ashby automations, SQL queries, ChatGPT prompting).
Program management excellence: Proven success in managing cross-functional projects and driving change adoption.
Analytical ability: Strong proficiency with Google Sheets/Excel; SQL/Snowflake or BI experience a plus.
AI & automation literacy: Familiar with AI tools and how they can be applied in recruiting workflows.
Collaboration & influence skills: Able to work closely with technical partners (People Innovation Labs), fellow PMs, and business users.
Bias for experimentation: Thrives on testing new ideas, iterating quickly, and making data-driven decisions.

Technical Stack

Ashby
Airtable
Snowflake
SQL
Zapier
Juicebox
Brighthire
ChatGPT

Team & Environment

This role will sit in Recruiting Operations. You’ll collaborate with a peer Program Manager in this space, dividing ownership of the automation roadmap. You will partner closely with our People Innovation Labs team and with our Recruiting Enablement Program Manager.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.