Penguin Solutions is hiring a Professional Services Engineer to provide essential engineering services for our customers. You will integrate, configure, and deploy complex environments involving high-performance computing, cloud, and enterprise systems. This hands-on, customer-facing role requires performing most of the work at customer sites.
What You'll Do
- Build, install, and troubleshoot complex computer and network systems, working both independently and as part of a team.
- Provide hands-on deployment of Penguin Computing's solutions, including in-factory and on-site racking, cabling, software installation, and systems configuration.
- Install, configure, and tune software applications and software-defined solutions.
- Test and troubleshoot hardware, software, and network issues.
- Participate in the development of Penguin Computing's solutions as it relates to implementation and deployment.
- Contribute to the development and delivery of documentation and training for Penguin Computing's solutions.
- Help grow Penguin Computing's technical expertise through peer education.
- Contribute technical expertise to commercial and public sector sales opportunities.
- Assist local technical support and repair engineers.
- Fully document processes, procedures, and all work performed.
- Lift and carry up to 30 lbs.
What We're Looking For
- Bachelor’s Degree in Computer Science, Computer/Electrical Engineering, or a related field, or equivalent experience.
- 3+ years of hands-on experience with UNIX/Linux server environments.
- Experience with Linux TCP/IP configuration.
- Skills with Linux md and lvm software RAID technologies.
- Familiarity with other Linux basics such as systemd, firewalld, and kickstart installation.
- Outstanding verbal, written, and interpersonal skills.
- US citizenship is required for this position.
Nice to Have
- Red Hat RHCSA or SUSE Certified Engineer or equivalent.
- Skills with automation technologies such as Ansible or Puppet.
- Experience with Linux-hosted virtual machines.
- Experience working with software-defined storage such as Ceph and Lustre.
- Familiarity with NOS such as Cumulus or Sonic.
- Experience with high speed networks, like InfiniBand and Omni-Path Architecture (OPA).
- Familiarity with accelerated computing technologies (e.g., GPUs).
- Skill with High-Performance Computing (HPC) provisioning systems such as ClusterWare, Cobbler, xCAT, or Bright.
- Experience installing or configuring HPC job schedulers such as Slurm or PBS.
- Proven application build, installation, and configuration skills, including familiarity with the GNU toolchain.
- Security clearance or ability to obtain U.S. security clearance.
- Ability to help grow a vibrant, leading edge, professional services organization.
Technical Stack
- UNIX/Linux, Linux TCP/IP, Linux md and lvm software RAID, systemd, firewalld, kickstart
- Ansible, Puppet
- Linux-hosted VMs
- Ceph, Lustre
- Cumulus, Sonic
- InfiniBand, Omni-Path Architecture (OPA)
- GPUs
- ClusterWare, Cobbler, xCAT, Bright
- Slurm, PBS, GNU toolchain
Work Mode
This role is remote and open to candidates located in the United States, with most work performed at customer sites.
Penguin Solutions is an equal opportunity employer.
