About the Role
The role involves owning the product lifecycle for billing systems, working closely with engineering and design teams to define requirements, validate user stories, and ensure timely release of features that improve accuracy and efficiency.
Responsibilities
- Define and manage the product backlog for billing functionality
- Collaborate with engineering teams to refine user stories
- Translate customer needs into actionable technical requirements
- Prioritize development tasks based on business impact
- Facilitate sprint planning and review sessions
- Monitor key performance metrics for billing operations
- Coordinate with finance and compliance teams on regulatory standards
- Identify opportunities to improve billing accuracy and automation
- Lead backlog grooming sessions with cross-functional stakeholders
- Ensure alignment between roadmap goals and customer expectations
- Track feature adoption and user feedback post-release
- Support QA teams with test case validation
- Communicate progress updates to leadership
- Manage dependencies across multiple technical teams
- Drive continuous improvement in product delivery processes
- Evaluate third-party billing tools and integrations
- Document product decisions and feature specifications
- Assist in defining service level agreements for billing systems
- Participate in incident reviews related to billing errors
- Maintain visibility into system uptime and data integrity
- Work with UX designers to improve customer-facing interfaces
- Ensure accessibility standards are met in billing workflows
- Onboard new team members to product domain knowledge
- Escalate risks and blockers to senior management
- Support post-launch monitoring and issue resolution
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid work model with flexible hours
Team
Part of the Billing Squad within a growing product organization
About the Billing Squad
The Billing Squad focuses on building and maintaining reliable, scalable billing infrastructure that supports millions of transactions. The team values precision, transparency, and continuous delivery.
What We Value
We prioritize clear communication, data-driven decisions, and ownership of outcomes. Team members are expected to take initiative and collaborate openly.
Available for qualified candidates
