Portless is hiring a Senior Product Marketing Manager to serve as the critical bridge between customer insight, product innovation, and go-to-market execution. You will own the narrative and performance metrics for the core platform, partnering closely with Sales, Account Management, Customer Success, Product, and Growth to drive adoption, revenue, and long-term customer success.
What You'll Do
- Craft and own product positioning, translating Portless’s unique value into differentiated messaging that resonates with e-commerce operators and founders.
- Lead go-to-market planning and execution for launches of features, geographies, and partnerships, orchestrating cross-functional teams to hit adoption and revenue targets.
- Enable revenue teams by building sales playbooks, pitch decks, battle cards, and other essential materials.
- Drive adoption and expansion by designing and optimizing multi-channel campaigns across the website, email, in-product messaging, and partner co-marketing.
- Champion market intelligence through win/loss analysis, competitive research, and pricing studies to inform product roadmap and GTM tactics.
- Own metrics and reporting, setting KPIs for feature adoption, attach-rate, and ARR contribution, tracking weekly performance, diagnosing gaps, and recommending course corrections.
What We're Looking For
- 3+ years of experience in product marketing for SaaS, logistics tech, or e-commerce enablement.
- Experience with at least 2 product launches that moved revenue needles.
- Proven ability to translate technical or operational complexity into engaging narratives and clear value propositions.
- Proven ability to translate customer and market insights into crisp GTM fundamentals like segmentation, buyer personas, and messaging.
- Experience designing and executing integrated GTM campaigns (email, content, events, outbound) to achieve measurable funnel outcomes.
- Fluency in market and customer research methods, including buyer interviews, surveys, data analysis, and win/loss reviews.
- Stellar written and verbal communication that is concise, persuasive, and free of corporate fluff.
- A low-ego collaboration style; able to make engineers, designers, and sellers feel heard and empowered.
Nice to Have
- Deep experience with leveraging AI Agents and Flows to quickly validate ideas and scale impact.
- Background in fulfillment, cross-border logistics, or supply-chain finance.
- Familiarity with the Shopify ecosystem and metrics that matter to DTC brands (Return rate, ROAS, WISMO, inventory turns).
- Experience with pricing/packaging strategy or revenue operations tools (e.g., Gong, Hubspot).
