Bitso is looking for a Product Manager to lead the strategic direction and execution of our operations systems, with a core focus on developing customer security products. You will work closely with cross-functional partners to create efficient, scalable solutions that support the company's rapid growth.

What You'll Do

Manage customer security products, providing guidance, roadmap definition, and alignment while partnering with engineering.
Define the product vision and roadmap for Bitso's central systems that impact roadmaps and results for retail and institutional customers.
Oversee the integration and strategy for Authentication and Security capabilities to enhance customer protection.
Utilize the OKR model to set ambitious goals, track progress, and measure the success of the product group.
Work with engineers, engineering managers, and designers to prioritize features, ensuring technical feasibility and user-centric solutions.
Conduct internal discovery and user testing to validate concepts and iterate based on feedback from Operations and different Business Units.
Provide a secure and scalable system for Bitso’s teams and customers.
Simplify and amplify existing capabilities and features.
Strategize products towards modern AI generative capabilities.
Strengthen secure posture.
Strengthen fraud detection and enhance anti-money laundering.

What We're Looking For

Proven experience working as a Product Manager to drive high-impact results.
Proven experience working with multiple methods of authentication and security features for mobile devices and web applications.
Demonstrated expertise with AI tooling and capabilities.
Demonstrated expertise with critical and highly available systems.
Strong background in building data-driven solutions by building end-to-end products that properly separate transactional and analytical data.
Proven track record of using the OKR (Objectives and Key Results) metrics model to align team goals with business strategy.
Experience in stakeholder management, with the ability to negotiate and align diverse interests from business, retail, and engineering teams.
Ability to work in a fast-paced, deadline-driven environment.
Knowledge of Agile development methodologies.

Team & Environment

You will report directly to an Engineering Director.

Benefits & Compensation

Me Time program, including unlimited paid time off.
Remote-first work environment.
Employee Stock Option program.
Zero trading fees through our Bitso Alpha app.
Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.

Work Mode

This is a remote position.

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy. We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges, who demonstrate a high sense of urgency and responsibility, and who possess exceptional skills in their respective fields. We look for individuals who can independently manage their work, career, and professional development.