Responsibilities
- Own the end-to-end delivery of GRI-related initiatives, ensuring scalable solutions and successful customer adoption.
- Partner with the head of GRI in crafting a product roadmap that spans not only product & tech, but also operations, support, finance, and other key teams.
- Work closely with internal stakeholders (operations, engineering, customer success, partnerships, support, and others) to understand workflows, pain points, and needs that translate into actionable requirements.
- Work closely with third party vendors to perfect current systems and deliver exceptional resident experiences.
- Monitor and report on key business and product metrics.
- Navigate competing priorities to deliver on outcomes rather than solutions.
- Be the “go to” for partner PMs, development teams, internal stakeholders, and third party vendors for Group Rate Internet.
Requirements
- 4+ years of product management experience, preferably in PropTech.
- Experience with file transfer processes and interacting with third party vendors and their own internal operations.
- Ability to thrive in a fast-paced, high-growth environment; converting ambiguity into clear action while protecting quality.
- Bring a decisive, “First Principles” mindset proactively unblocking teams and driving outcomes while collaborating closely with partners.
- Ability to communicate crisply across functions (engineering, partnerships, customer success) and align stakeholders quickly.
- Have an empathetic mindset when seeking out pain points and needs.
Benefits
- Medical, Dental, Vision, & Life Insurance
- 401K Plan
- Open PTO and sick days
- Diverse, inclusive, supportive, and growth-focused culture
- Be part of a fast-growing team building a new category and making a real difference
- Award-winning, customer-loved platform that truly delivers on our mission
Additional Information
- You must be available during scheduled working hours, with a distraction-free work environment and reliable high-speed internet.
