iwoca is hiring a Product Manager - Operations (DE)

Product Manager - Operations (DE) Hybrid in London, United Kingdom; Berlin or Frankfurt, Germany We're seeking a dynamic Product Manager! Craft and optimize the systems driving iwoca's rapidly expanding German business. Transform intricate operational workflows into efficient, scalable experiences that empower teams to work more intelligently and impactfully. Through strategic automation and AI-enhanced processes, develop tools that amplify productivity and catalyze organizational growth. The company Envision a landscape where every small enterprise possesses the capability to flourish. This is the vision we're constructing at iwoca. Small businesses represent more than statistical data – they are the pulse of our communities, the character of our commercial districts, and the economic driving force. Since 2012, we've revolutionized business finance access, transforming a historically complex process into something extraordinary: funding that's rapid, adaptable, and genuinely supportive of contemporary businesses. Our achievements are compelling: we've channeled billions in funding to over 150,000 businesses across Europe, establishing ourselves as a premier fintech innovator. Our ambition remains undiminished: empowering one million businesses with sophisticated financial instruments. We synthesize advanced technological capabilities and data science expertise with authentic human understanding, reframing finance from a potential barrier to an enabling superpower. Whether managing cash flow or seizing unforeseen opportunities, we ensure businesses obtain necessary funds, frequently within minutes. The team As our German operations accelerate, we've established specialized teams supporting and expediting local success. You'll integrate with the team enhancing internal tools utilized by colleagues serving German customers, including proprietary CRM systems and platforms powering communications, notifications, underwriting, and collections. Over 300 professionals across sales, customer success, credit, broker management, and collections depend on these tools daily. Germany's rapid scaling presents a distinctive opportunity to transition from incremental enhancements to fundamentally reimagining operational methodologies. This involves constructing intelligent automation, leveraging AI-supported workflows, and redesigning processes to enable teams to concentrate on critical priorities. The challenge lies in being boldly innovative while remaining grounded in genuine customer requirements and operational realities. The role Collaborate closely with commercial teams to identify high-value opportunities and drive improvements boosting productivity and unlocking growth. Work alongside the UK product team, who originally developed these internal systems, ensuring cross-market consistency while tailoring solutions to German operational needs. As Product Manager, create clarity and prioritize work delivering meaningful impact. From refining everyday workflows to designing automated and AI-assisted processes, guide the team through discovery, delivery, and iteration, guaranteeing improvements are robust, scalable, and comprehensively adopted. Responsibilities include leading roadmap development, prioritizing initiatives, engaging in discovery, breaking down complex challenges, collaborating with technical teams, managing feature delivery, ensuring quality, evaluating project impacts, and serving as the team's strategic representative. The requirements We seek intellectually curious, humble, motivated individuals committed to continuous improvement. Essential qualifications include significant project/product management experience, first-principles thinking, sharp commercial acumen, relentless delivery focus, deep problem-solving curiosity, strong teamwork skills, and exceptional communication capabilities. Bonus attributes encompass technological interest, data comfort, user-centered design appreciation, and alignment with our mission of supporting small business growth. The salary Compensation range: €60,000—€80,000, with flexible negotiation and regular market-rate benchmarking. The culture We cultivate a learning-oriented environment prioritizing professional development, skill diversity, and innovative exploration. The offices Locations in London, Leeds, Berlin, and Frankfurt, offering comprehensive workplace amenities and engagement opportunities. The benefits Comprehensive package including flexible working, medical insurance, generous leave policies, development budgets, equity incentives, wellness support, and engaging company experiences. Compensation Range: €60K - €80K