Responsibilities
- Define the Future: Conduct user research and competitive analysis to understand user needs and market trends.
- Identify pain points and opportunities to make our tools best-in-class.
- Collaborate to Build: Work hand-in-hand with product, engineering and design counterparts and senior members of the engineering and product team to bring your vision to life.
- Ensure features are built to spec and meet user expectations or the getting things done to solve hard problems at scale.
- Drive for Impact: Help define success metrics and be responsible for making sure the features you launch are not only technically sound but also solve real-world problems for our users.
- Solve problems: Identify, analyze, and strategically address complex challenges, transforming them into opportunities for innovation and growth.
- Proactively identify potential issues and develop preventative measures.
- Gain a deep understanding of user needs, market dynamics, and technological capabilities to create feasible and impactful solutions.
Requirements
- Currently pursuing a degree (Bachelor's or Master's) in Business, Computer Science, Human-Computer Interaction, or a related field.
- A strong passion for technology and understanding user needs.
- Technical literacy, with the ability to read and understand code (e.g., JavaScript, Python, Go or Rust) and empathize with developer workflows.
- Excellent written and verbal communication skills, with an ability to articulate complex concepts to both technical and non-technical audiences.
- Strong analytical, problem-solving, and organizational skills.
- The ability to thrive in a fast-paced, collaborative environment.
- Ability to commit to a full-time 12 week internship.
- In office 3-4 days a week in-office in Austin, TX.
Nice to Have
- A solid understanding of networking concepts (e.g., TCP/IP, HTTP, DNS) is a plus.
- Hands-on experience with developer tools like Git, and personal or open-source projects that demonstrate an interest in software development.
- Familiarity with command-line tools and the developer workflow.
- Previous experience writing product specifications or conducting user research.
- Knowledge of security or Zero Trust concepts.
- Experience with competitor products or other developer-focused tools.
Work Arrangement
Remote (City/Region)
Additional Information
- Internship duration: 12 weeks
- Work mode: In office 3-4 days a week
- Location: Austin, TX