ALSAC is seeking a Product Manager II to join our team in Memphis or remotely within the USA. You will lead the strategy and execution for leveraging customer profiles and a Customer Data Platform (CDP) to power segmentation, personalization, and journey triggers across marketing and fundraising channels. Your work will shape supporter experiences that drive activation, conversion, and revenue growth to advance our mission of Finding cures. Saving children.®

What You'll Do

Define and deliver a product roadmap that aligns with enterprise strategies and measurable outcomes.
Collaborate with marketing, fundraising, and CX teams to design and prioritize journey-based use cases that activate identity, segmentation, and personalization.
Translate use cases into CDP-driven features, including targeting, eligibility logic, and journey triggers.
Balance competing demands of various stakeholders and business needs.
Partner with platform and channel owners (email, social, SMS, website, etc.) to ensure seamless integration and impactful personalization.
Drive experimentation across activation journeys, including variant design and performance measurement.
Monitor engagement metrics and optimize workflows for maximum impact.
Champion CDP adoption across teams to enable personalized campaigns and supporter-centric strategies.

What We're Looking For

Bachelor’s degree in business, engineering, or a related field.
6+ years of product management experience.
Proven success managing multiple products and achieving positive, measurable customer and business outcomes.
Strong technical aptitude with experience in digital marketing, CRM/audience management, ecommerce, or related technologies.
Familiarity with software delivery methodologies (Agile, Scrum, Waterfall).
Excellent communication and advanced collaboration skills across technical and business teams.
Strong analytical skills and ability to make data-driven decisions.
Results-driven with experience in fast-paced environments.

Technical Stack

Customer Data Platform (CDP)

Benefits & Compensation

Low cost low deductible Medical, Dental, and Vision Insurance plans
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development

Work Mode

This is a hybrid role, with locations in Memphis or Remote within the USA.

ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.