Responsibilities
- Define product strategy and roadmap for 0→1 products in revenue cycle management.
- Identify workflows where Abridge’s clinical data creates defensible competitive advantage.
- Prioritize opportunities based on buyer value, clinical workflow fit, and potential to build bridges between payers and providers.
- Navigate complex clinical and operational workflows.
- Design product experiences that shift administrative work left to the point of care without creating clinician burden.
- Balance real-time intervention opportunities with operational batch workflows.
- Ensure deep integration with EHR, billing systems, and payer platforms.
- Leverage domain expertise in healthcare and/or revenue cycle management, including claims lifecycle, payer policies, prior authorization, and clinical documentation’s connection to reimbursement.
- Understand incentive structures, friction between payers and providers, and opportunities for mutual value creation.
- Drive enterprise partnerships with both providers and payers.
- Partner with commercial leadership and clinical/revenue cycle leaders at payers and health systems to understand pain points and validate product direction.
- Translate complex, sometimes competing stakeholder needs into clear product requirements.
- Define and execute MVP scope that proves value with design partners.
- Establish clear KPIs around administrative efficiency, time savings, reimbursement cycle time, and user experience.
- Build toward a defensible ROI story demonstrating value for providers, payers, and patients.
Requirements
- 5+ years of product management experience with expertise in B2B healthcare products, ideally in revenue cycle management, health IT, or adjacent domains.
- Commercial fluency: experience working closely with sales, partnerships, or BD on early-stage deals.
- Comfort with ambiguity: ability to run discovery, form hypotheses, and update quickly when wrong.
- Strong cross-functional credibility: ability to communicate effectively with ML scientists, lawyers, and pharma VPs.
- Clear, direct communication: ability to write and speak well, simplifying complex topics without losing precision.
Nice to Have
- Built products at the intersection of clinical workflows and financial/administrative operations.
- Expertise in revenue cycle management and direct experience shipping revenue cycle, billing, coding, or prior authorization products.
- Understanding of payer policies, medical necessity criteria, and prior authorization workflows.
- Experience with Epic, Cerner, or other EHR billing and revenue cycle modules.
- Managed design partner relationships or early-stage enterprise pilots in healthcare.
- Experience building collaborative solutions that create value for multiple stakeholders with competing interests.
Benefits
- 14 paid holidays
- Flexible PTO for salaried employees
- Accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families
- Generous HSA Contribution: Abridge makes monthly contributions to your HSA if you choose a High Deductible Health Plan
- Paid Parental Leave: Generous paid parental leave for all full-time employees
- Family Forming Benefits: Resources and financial support to help you build your family
- 401(k) Matching: Contribution matching to help invest in your future
- Personal Device Allowance: Tax-free funds for personal device usage
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more
- Mental Health Support: Dedicated access to therapy and coaching
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment
- Competitive compensation and equity grants for full-time employees
Work Arrangement
Hybrid — San Francisco, CA, New York, NY, Pittsburgh, PA
Additional Information
- Abridge is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
- Reasonable accommodations are provided throughout the interview process upon request.
- Abridge will never ask for financial information or payment, or personal information such as bank account number or social security number during the job application or interview process.
- All communications from Abridge’s recruiting team will come from an @abridge.com email address.
- Candidates are advised to exercise caution and cease communication if interactions feel suspicious.
