US-Remote Remote (Country) Full-time USD 76,829 – 142,213 / year

Mercury Insurance is hiring a Procurement Operations and Coupa Senior Specialist

Responsibilities

  • Demonstrate strong knowledge of Coupa modules including Contract Lifecycle Management Standard, Smart Intake and Orchestration, Analytics, Service Procurement, and Supplier Information Management.
  • Manage and support day-to-day procurement operations in Coupa, covering requisitions, approval routing, purchase orders, invoice workflow support, and related operational controls.
  • Monitor and enhance Coupa workflows, approval chains, catalogs, and transaction processing to reduce cycle time, increase compliance, and improve user experience.
  • Facilitate procurement intake and process execution from purchase request through purchase order and invoice routing, ensuring alignment with company policies and approval requirements.
  • Coordinate supplier onboarding activities and supporting documentation within Coupa-related processes, including collecting and validating required forms and records.
  • Maintain procurement records and required documentation in Coupa or approved repositories, following proper naming conventions and policy requirements.
  • Assist procurement and business stakeholders in resolving issues related to requisitions, invoices, approvals, user access, notifications, delegates, and general Coupa functionality.
  • Prepare and produce operational reports, spend visibility outputs, workflow metrics, and other management insights from Coupa and related procurement systems.
  • Identify system gaps, control weaknesses, or process inefficiencies and recommend practical improvements to Procurement leadership.
  • Support implementation and enhancement initiatives involving Coupa modules, workflows, analytics, guided buying, catalog improvements, and other procurement technology capabilities.
  • Provide training and guidance to internal users on procurement processes, Coupa usage, policy requirements, and operational best practices.
  • Collaborate with Procurement, Finance, Legal, Accounts Payable, IT, and business stakeholders to ensure operational alignment, accurate documentation, and appropriate segregation of duties.
  • Help maintain governance and audit readiness by ensuring transactions, approvals, vendor records, and supporting documents are complete, traceable, and policy-compliant.
  • Perform other duties as assigned by Procurement leadership.

Benefits

  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off including vacation time, sick time, 9 paid Company holidays, and volunteer hours
  • Incentive bonus programs with potential for holiday bonus, referral bonus, and performance-based bonus
  • Medical, dental, vision, life, and pet insurance
  • 401(k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources including free mental wellbeing therapy and coaching sessions, child and eldercare resources, and more

Compensation

Competitive compensation

Work Arrangement

Flexibility to work from anywhere in the United States for most positions

Other

An in-person interview may be required during the hiring process

Job Details
Location US-Remote
Work mode Remote (Country)
Employment Full-time
Salary USD 76,829 – 142,213 / year
Department Finance
Category other
Posted 7 days ago
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About company
Mercury Insurance logo

Mercury Insurance has been providing comprehensive coverage options for auto, home, condo, renters, and business insurance as well as mechanical protection since 1961. The company is guided by its purpose to help people reduce risk and overcome unexpected events, and it takes pride in providing smooth and efficient claims resolutions. Headquartered in Brea, California, Mercury operates 15 additional offices across the 11 states in which it operates. The Special Investigations Unit (SIU) works with local and federal law enforcement to take down hundreds of fraud rings and scammers each year, saving customers from paying additional premiums due to phony claim payouts. Mercury has also established a stress-free vehicle repair process by designating Mercury authorized auto shops where any repairs are guaranteed for as long as you own the vehicle.

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