Thomson Reuters is looking for a Process Associate to join our team. In this role, you will be responsible for integrating tax software solutions with our in-house applications, ensuring compliance with evolving tax regulations, and providing critical technical support.

What You'll Do

Integrate tax software solutions with in-house applications.
Update applications in accordance with new and evolving tax laws.
Troubleshoot issues, implement fixes, and manage updates across various environments.
Coordinate with internal staff and end-users to address concerns and requirements.
Respond promptly to reported issues and provide effective resolutions.
Achieve assigned targets and goals with accuracy and efficient planning.
Prepare and execute test cases and test plans for software updates and integrations.
Maintain comprehensive documentation of processes and resolutions.

What We're Looking For

Bachelor’s degree in computer science, Information Technology, Commerce or a related field.
Moderate proficiency in MS Office tools (Excel, Word, Outlook, etc.).
Basic knowledge of SQL and experience with SQL Server Management Studio.
Experience with software testing and quality assurance processes.
Strong written and verbal communication skills.
Excellent interpersonal skills to promote a positive work environment.
Effective time management and ability to prioritize tasks.
Good analytical and decision-making abilities.
Quick learner with adaptability to new challenges.
Ability to work collaboratively within a team.
Willingness to work extended hours and on holidays, as required.

Nice to Have

Experience in tax software integration and application development.
Familiarity with US tax laws and regulations.
Familiarity with third-party applications.
Experience or knowledge of decision tables.

Technical Stack

MS Office tools (Excel, Word, Outlook)
SQL
SQL Server Management Studio

Benefits & Compensation

Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office).
Flexibility & Work-Life Balance: Flex My Way policies, work from anywhere for up to 8 weeks per year.
Career Development and Growth: Grow My Way programming and skills-first approach.
Industry Competitive Benefits: Flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Social Impact: Two paid volunteer days off annually, opportunities for pro-bono consulting and ESG initiatives.