Zero Hash is looking for a Principal Product Manager, CX and Developer Platform to lead the strategy and execution of the experiences that define how partners and end users interact with our platform. You will own the end-to-end product vision and delivery for all customer-facing surfaces and the underlying developer platform capabilities that power them.
What You'll Do
- Own the roadmap for our Developer Platform and all SDKs.
- Construct, maintain, and execute on the product roadmap ensuring timely and successful delivery of products, features, and enhancements.
- Interface directly with external clients to elicit requirements and product feedback.
- Collaborate with internal cross-functional teams including finance, compliance, client services, growth, sales, and marketing to create outsized value and coordinate initiatives.
- Translate high-level concepts and strategies into detailed, actionable tasks and user stories using Jira.
- Keep up-to-date with industry trends, best practices, and emerging regulations, particularly in crypto and compliance.
- Collaborate with other product team members, fostering a culture of continuous learning and growth.
What We're Looking For
- Prior experience with building a front-end product and building for developers (B2B).
- Ability to understand and discuss technical concepts with engineering teams.
- Excellent written and verbal communication skills, with the ability to distill complex ideas into clear, concise, and actionable tasks.
- Proficiency in using project management and collaboration tools, particularly Jira.
- Proficiency in writing and understanding SQL and have a strong understanding of database structure and mechanics.
- Proficiency in interacting with and understanding REST APIs.
- Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and stakeholders.
- Proactive and self-motivated with a willingness to learn and adapt to new technologies and methodologies.
- Strong decision-making skills, including knowing how to make a decision, document why, and pivot/iterate quickly.
- Humility – not afraid to ask questions and quick to recognize colleagues and give credit.
Nice to Have
- Experience in crypto, fintech, brokerage, brokerage-as a service, or trading industries.
- Experience in a fast-paced startup environment.
Technical Stack
- SQL
- REST APIs
- Jira
Team & Environment
Collaborate with internal cross-functional teams including finance, compliance, client services, growth, sales, and marketing.
Benefits & Compensation
- Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only).
- Vision & Dental Insurance (U.S. only).
- Chance to earn equity.
- Maternity & Paternity leave (after 6 months).
- WeWork All Access Membership.
- WFH Yearly Stipend.
- L&D Yearly Stipend (after 6 months).
Zero Hash is an equal opportunity employer.
