DXC Technology is hiring a Premium & Credit Officer to manage a portfolio of clients, ensuring accurate premium calculations, timely payments, and high-quality customer service while supporting compliance with WorkSafe legislative and policy requirements. You'll join a company committed to building better futures and fostering a culture of inclusion and belonging.
What You'll Do
- Manage an allocated portfolio to ensure premiums are calculated accurately and collected on time
- Process new business applications in line with WorkSafe guidelines
- Respond to internal and external stakeholder queries within agreed service standards
- Maintain accurate data entry and certification records
- Ensure compliance with legislative, audit, and policy requirements
- Monitor and meet performance and policy targets
- Contribute to continuous improvement initiatives and training programs
- Support debt collection activities in line with business processes
What We're Looking For
- 3–4 years’ experience in the WorkCover / Workers Compensation industry
- Strong knowledge of the Premiums Act, Premiums Order, and premium calculation processes
- Excellent communication and interpersonal skills
- Proven ability to meet deadlines and manage a portfolio autonomously
- Solid Microsoft Office skills (Word & Excel)
- A strong commitment to compliance, privacy, and workplace safety
Nice to Have
- Experience using WorkSafe systems such as ACCtion and VPCS
Technical Stack
- Microsoft Office (Word & Excel)
- WorkSafe systems (ACCtion, VPCS)
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.
