C220 Alcon Pharmaceuticals Ltd Company is hiring a Practice Solution Manager (Sr. Associate, Vision Care Specialty Sales, Professional Path). This role is central to driving scientific engagement with Medical Experts and implementing clinical strategies to advance global eye health.
What You'll Do
- Drive scientific engagement with Medical Experts and implement clinical and educational strategies.
- Respond to unsolicited medical inquiries and educate Medical Experts on medical/scientific information.
- Develop and execute Medical Expert engagement plans aligned with country strategy.
- Support Alcon clinical research programs and optimize trial execution, including facilitating the Investigator Initiated Trial process.
- Establish and implement a sales/business plan for a designated client base, developing customer development strategy and Key Account Management action plans.
- Establish and develop long-term relationships with key customers, acquiring a thorough understanding of their needs and continuously proposing solutions.
- Lead the preparation of strategies and individual tactical plans, providing strategic input on analysis, future potential, and key account programs.
- Prepare and negotiate contracts, guiding initiatives targeting specific accounts.
- Analyze market situations, including competitive intelligence activities on key accounts and competitors.
- Contribute to the mapping of stakeholders, including segmentation and profiling, and provide accurate and timely data for the Alcon Customer Relationship Management system.
- Perform consulting functions in clinical and commercial contexts, identifying technical and commercial development needs, and developing protocols of action.
- Train and advise Eye Care Professionals on technical and commercial levels based on company strategy, providing high-level clinical and scientific information.
- Provide regular feedback to the multidisciplinary team on the efficiency of implemented processes to improve the customer experience.
- Record and save all information on specific platforms or tools.
- Be Alcon's ambassador to customers, defending and implementing the company's values.
Team & Environment
This role is part of Alcon's Sales & Sales Support function.
We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. We're passionate about enhancing sight and helping people see brilliantly. We innovate fearlessly, champion progress, and act swiftly to impact global eye health.
