Responsibilities
- Provide ongoing support for live systems and release cycles related to Practice Gateway
- Help manage deployments, system upgrades, and urgent fixes
- Diagnose and resolve system incidents and issues reported by users
- Collaborate with development teams to verify changes and track solution performance
- Contribute to the implementation and operational support of client-facing solutions such as Practice Gateway
- Assist in maintaining and delivering client Power BI reporting solutions
- Support client solutions built on Power Platform and robotic process automation technologies
- Aid in setting up environments, system configuration, deployment, and post-launch assistance
- Enhance and support internal systems and organizational data platforms
- Oversee environment management, security protocols, and user access permissions
- Minimize operational disruptions by refining monitoring practices and support workflows
Work Arrangement
Remote (Worldwide)
Other
- Work from home
- Schedule: Monday to Friday | 8 AM to 5 PM | UK Time
- Holiday: Will follow UK holidays
