Requirements
- Bachelor’s Degree or equivalent experience
- 15+ years of database administration, architecture, or support experience
- 10+ years hands-on PostgreSQL experience in enterprise environments
- Strong experience with PostgreSQL performance tuning, HA/DR, replication, backup/recovery, and security
- Engagement in Postgres Community as contributor or reviewer
- Experience with PostgreSQL migrations from Oracle, SQL Server, or other commercial databases
- Must have excellent customer focus and communication, friendly interaction, and a passion to help customers with their software issues.
- Provide technical expertise required by application support team.
- Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.
- Must have ability to work well within a collaborative team environment.
- Drive customer satisfaction by tracking issues from start to closure.
- Lead architecture and design discussions for enterprise PostgreSQL solutions
- Serve as the technical lead and trusted advisor for complex customer engagements
- Collaborate with engineering, support, delivery, and sales teams to ensure successful customer outcomes
- Mentor junior engineers and contribute to team capability development
- Participate in escalation handling for critical production issues and provide advanced troubleshooting support
- Expert-level understanding of PostgreSQL architecture, internals, administration, and ecosystem tooling
- Strong understanding of replication technologies, clustering, connection pooling, backup/recovery, and observability frameworks
- Experience with Linux system administration and scripting
- Flexibility, adaptability, and ability to work effectively in ambiguous or rapidly evolving environments
- Excellent written and verbal communication skills
- Strong remote working discipline with the ability to independently manage customer and internal deliverables
Nice to Have
- Experience with cloud platforms such as AWS, Azure, or GCP
- Experience with enterprise PostgreSQL distributions such as EDB, Crunchy Data, or similar
- PostgreSQL or cloud certifications preferred
- PostgreSQL - Patroni, PgBouncer, HAProxy
- Streaming Replication and Logical Replication
- Backup technologies such as pgBackRest or Barman
- Monitoring tools such as Prometheus, Grafana, and ELK
- Cloud database services including Amazon RDS/Aurora PostgreSQL, Azure Database for PostgreSQL, and Google Cloud SQL
- Database migration and schema conversion tools
- Infrastructure automation using Ansible, Terraform, or similar tools
- Kubernetes operators for PostgreSQL
- Knowledge of Kubernetes, containers, and cloud-native database deployments is highly desirable
