Home Group is hiring a Planning Administrator to provide excellent desk top administrative support to our maintenance teams, keeping systems up to date, driving productivity, and delivering brilliant customer service. You'll join an organisation that is one of the UK's top 10 Great Places to Work, where you will have a chance to make a real difference every day.

What You'll Do

Ensure our systems have accurate, real-time information including maintenance works required on our customers’ homes.
Respond to customer, colleague, and supplier enquiries that come into our inboxes, and handle telephone queries.
Use our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated.
Ensure our trade operatives know each day what they need to do, where they need to be, and have the right materials to complete their allocated jobs.
Highlight where job volumes exceed available resources so we can take appropriate action.

What We're Looking For

Previous administration experience, working in a fast-paced Repairs and Maintenance team.
Good knowledge of and ability to use workforce planning systems.
An eye for detail, great at organising, planning, meeting deadlines and able to handle lots of different tasks.
A flexible approach, able to use own initiative and judgement.
Able to use technology and online systems.

Benefits & Compensation

Compensation: circa £24,638 to £25,972.
34 days leave, rising to 39 (includes bank holidays and a 'me day'). The option to buy 5 more each year.
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
Matching pension contribution (up to 7% and life insurance of 3x basic salary).
Work your way with flexibility to balance life and work.
Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.