HERA Organics is hiring a Permit Specialist to help our clients eliminate the hassle and risk of sales tax. In this fully remote role, you will be a key collaborator, managing the permit process by working directly with clients, internal teams, and state agencies.

What You'll Do

Manage the new permit process and existing permit verification, including reviewing client information, applying for sales tax permits, and creating account access.
Prepare and submit Power of Attorney forms to authorize communication with state agencies on behalf of clients.
Work with internal teams to close sales tax permits for clients who no longer need them after a nexus review.
Communicate and provide ongoing support to new and existing clients throughout the permit process.
Communicate all helpful permit or account verification information to the assigned Sales Tax Accountant for ongoing filing.
Complete the permit/verification process within 39 days for 90% of clients.
Submit all sales tax permit applications within less than 48 hours of notification from the Onboarding Team.
Handle at least 80 permits/verifications per month along with other duties.
Complete 3 hours per quarter in work-related education or training.
Achieve at least an 80% completion rate for quarterly goals.

What We're Looking For

Excellent English proficiency (written and verbal).
Bachelor’s degree in Business courses.
Comfortable initiating phone calls, pressing for necessary information, and following up persistently.
Capable of troubleshooting issues and finding solutions as they arise.
Comfortable using different software to track projects and client information.
Ability to manage multiple projects and track deadlines efficiently.
Positive references from past supervisors.
High attention-to-detail and a perfectionist at heart.
Self-starter who shows initiative to get work done without constant supervision.
Excellent at time management.
Eager to learn new skills and technologies.

Nice to Have

Experience with project management, contract application, or legal research.
Accounting or finance background.

Team & Environment

You'll join a team of 60-ish teammates in a highly collaborative role involving work with clients, internal teammates, and state agencies.

Benefits & Compensation

Monthly flat salary of 66,496 PHP.
43 days off per year (22 holidays plus 21 days of PTO).
3 additional days off per year to volunteer and serve your community.
100% Remote work with flexible working hours.
Ability to participate in the company profit sharing program the year after hire date.
Ongoing training and learning and development through munch and learns, coaching, diverse projects, and a continuous education reimbursement program.
Growth opportunities and promotion from within; encouragement of cross-department moves.

Work Mode

This is a 100% remote position for candidates based in the Philippines, specifically in the Luzon region, Cebu City, Davao City, or Iloilo City.

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups.