Noida, Uttar Pradesh On-site Full-time

Paytm Payments Services is hiring a People Analytics -Operations- Manager

Responsibilities

  • Lead the People Analytics team to produce actionable insights that inform HR and business strategies.
  • Analyze key workforce data across the employee lifecycle, such as hiring, turnover, performance, engagement, diversity, and planning metrics.
  • Build predictive and descriptive models to uncover patterns and suggest targeted actions.
  • Collaborate with HR Business Partners and senior leaders to deliver data-backed recommendations.
  • Create, manage, and update HR dashboards and automated reports for executive reviews.
  • Own recurring management information system (MIS) reporting on headcount, attrition, hiring, workforce expenses, productivity, and compliance.
  • Maintain high standards of data accuracy, consistency, and governance across HR systems and reporting tools.
  • Lead automation projects to increase reporting efficiency and minimize manual work.
  • Support annual workforce planning and budgeting cycles.
  • Track HR budgets, labor costs, and productivity performance relative to approved plans.
  • Perform scenario analysis and workforce forecasting to align with business expansion goals.
  • Deliver insights focused on reducing costs and improving workforce efficiency.
  • Conduct benchmarking studies comparing internal metrics with external market data on pay, productivity, structure, and HR KPIs.
  • Support strategic HR programs with analytical insights and business case development.
  • Stay current on industry trends and emerging practices in people analytics and workforce management.
  • Enforce HR operational governance and ensure compliance with established policies and procedures.
  • Monitor and enhance HR service delivery metrics and key performance indicators.
  • Work closely with HR Operations, Payroll, Talent Acquisition, and HRBPs to optimize processes and employee experience.
  • Identify opportunities to streamline, standardize, and automate HR operations.
  • Engage with leadership and cross-functional teams in Finance, HR, and business units to define analytics needs.
  • Present workforce trends, insights, and strategic recommendations to senior stakeholders.
  • Serve as a trusted advisor on people metrics and workforce-related decisions.
About company
Paytm Payments Services

We are driving financial inclusion by empowering India's top online brands, startups and small merchants to accept digital payments and manage their business.

Paytm pioneered the digital revolution in India and grew to become the largest payments app. The same robust technology can now power your business.

Headquartered in Noida, India, Paytm Payments Services Limited (PPSL), a wholly owned subsidiary of One97 Communications (OCL), is a technology company that offers digital payments solutions and financial tools for businesses.

Our payment gateway enables merchants to accept online payments across a wide range of payment sources with reliably high success rates. Businesses can also benefit from a plethora of exclusive payment and affordability options to enhance checkout experience for customers.

All jobs at Paytm Payments Services Visit website
Job Details
Department Enabling – PPSL
Category other
Posted a month ago