Vaughan Regional Medical Center, a facility of ScionHealth, is looking for a Patient Account Rep I to perform a variety of revenue cycle activities in support of hospital and physician accounts. You will ensure accurate and timely financial documentation and reimbursement through effective communication with patients, insurance companies, and other stakeholders.
What You'll Do
- Accurately and efficiently process patient accounts, including billing, collections, and payment posting.
- Respond to and resolve inquiries from patients, insurance carriers, and internal departments.
- Prepare and submit claims using billing systems and work claim edits and rejections.
- Follow up on unpaid accounts and perform collections activities as appropriate.
- Research and apply unidentified payments.
- Balance daily cash posting and reconcile discrepancies.
- File appeals and reconsideration requests as per department protocol.
- Identify and report overpayments to ensure appropriate refunds.
- Participate in A/R clean-up projects and other revenue cycle initiatives.
- Maintain productivity and quality standards while managing daily work queues.
- Demonstrate ownership and accountability in completing assignments.
What We're Looking For
- High School Diploma or GED Equivalent
- Relevant licensure and practices obtained within the timeframe required by facility policy
Nice to Have
- 1–2 years previous hospital and/or physician business office experience
- Experience with systems such as Epic and SSI
Technical Stack
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Epic
- SSI
Vaughan Regional Medical Center empowers caregivers to do what they do best, values every voice, shows courage by running toward challenges, and leans into new ideas.
