US East Coast Hybrid Full-time USD 85,000 – 110,000 / year

Back to jobs is hiring a Partner Success Manager

Responsibilities

  • Take ownership of advanced transportation systems in partner cities, serving as the main contact for city and agency executives.
  • Serve as a trusted consultant to partners, translating their ideas and community needs into revenue opportunities.
  • Develop strong, trusting relationships with partners by identifying their challenges, offering solutions, and spotting chances for service expansion and revenue increase.
  • Examine daily, weekly, and long-term service performance data to give partners actionable advice for improving service quality, efficiency, and growth.
  • Negotiate multi-year, complex contract renewals and service expansions to boost annual revenue from each partnership.

Benefits

  • Comprehensive health coverage with low-cost dental and vision plans.
  • 401(k) plan with company match and vesting.
  • Fully paid parental leave for new parents, plus extended leave options.
  • Additional perks including mental health support, pet insurance, and wellness benefits.
  • 20 days of paid time off (PTO) each year.

Work Arrangement

Hybrid — Miami, Atlanta, New York City

Job Details
Location US East Coast
Work mode Hybrid
Employment Full-time
Salary USD 85,000 – 110,000 / year
Category other
Posted a month ago
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About company
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Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
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