Electric is looking for a Partner Program Manager to be the central driver for our partner ecosystem. In this role, you will own the execution, operational throughput, and continuous optimization of partner onboarding, launch, and support. You will coordinate across product, engineering, sales, marketing, and customer success to enable partner success and long-term growth.

What You'll Do

Manage end-to-end partner onboarding and launch programs as the primary point of contact, driving flawless execution and alignment between internal and external teams.
Develop and optimize standardized workflows, launch checklists, and operational cadence to increase speed and scalability of partner integrations.
Work closely with Product and Engineering to prioritize integration development and facilitate timely partner enablement.
Partner with Sales, Marketing, and Customer Success to synchronize go-to-market plans, training, joint campaigns, and ongoing partner support.
Monitor partner performance metrics and program KPIs to identify bottlenecks, risks, and opportunities for process improvements.
Organize cross-functional partner kick-off meetings, status updates, and issue resolution discussions.
Own regular partner communication and documentation to maintain clarity and transparency throughout all program phases.
Capture learnings and feedback to shape partner training programs, enablement materials, and self-service resources.
Collaborate with Revenue Operations and Finance to track partner-influenced pipeline, revenue attribution, and program ROI.
Drive internal readiness and governance for partner launches, ensuring compliance with contractual and operational requirements.

What We're Looking For

3+ years of experience in program management, partner management, or ecosystem operations in a SaaS or technology environment.
Proven ability to manage complex, cross-functional projects and multiple stakeholders in a fast-paced environment.
Strong organizational skills with a focus on process optimization and operational scalability.
Excellent communication skills, both written and verbal, capable of negotiating and influencing internally and externally.
Metrics-driven mindset with ability to track KPIs and act decisively on data insights.
Ability to adapt quickly to changing priorities and a high-growth, dynamic organizational environment.

Nice to Have

Experience working with technical teams (product, engineering) and understanding of API integrations and partner ecosystems.
Proficiency with project management tools (e.g., Jira, Asana, Smartsheet) and CRM/PRM platforms.

Benefits & Compensation

Flexible and generous PTO
Mental Wellness Days
Volunteer Days
Medical, Vision, Dental, and Orthodontia Coverage
401k
ESOP (Employee Stock Option Program)
Kindbody Membership for Family Planning
Pre-taxed Commuter Benefits
Generous Parental Leave
Paid medical, family, and military leave
Short and Long Term Disability
Employee Assistance Programs
Life Insurance funded by Electric
Training and career growth
Awesome team building events

Work Mode

This is a hybrid role open to candidates in Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Utah, and Wisconsin.

Electric is an equal opportunity employer, proud to foster a workplace free from discrimination. We are committed to creating a diverse and inclusive work environment and do not discriminate because of sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.