The Partner Account Manager at Social Discovery Group will support and manage partners using Bitrix CRM, enhance partner-related processes, and develop growth and cost optimization strategies. This role requires fluency in Chinese, Russian, and English to effectively collaborate with a global partner base within a dynamic, remote-first organization.
What You'll Do
- Supporting and managing partners in Bitrix CRM, including handling complex and non-standard requests
- Contributing to the improvement of partner-related processes and tools (CRM, reporting, files, internal guidelines)
- Leverage market and central team insights and develop winning strategies to drive and develop partner portfolio growth
- Provide partners with comprehensive consultancy, support, advice and training on the use of system portals
- Analyzing statistics, reports, and key partner performance metrics to identify cost optimization opportunities and areas for improvement
- Developing and implementing cost optimization strategies in collaboration with the team and cross-functional stakeholders
What We're Looking For
- Fluency in Chinese (C1)
- Fluency in Russian (C1)
- Fluency in English (B2)
- Excellent communication skills
- Experience in negotiating, working with contractors, partners, working with claims
- Confident work with data in tables (Google Sheets, Excel)
- Advanced user of Google Workspace
Technical Stack
- Bitrix CRM
- Google Sheets
- Excel
- Google Workspace
Team & Environment
- Team of 1000+ professionals and digital nomads
- International team of IT professionals and digital nomads working remotely across multiple countries
Benefits & Compensation
- REMOTE OPPORTUNITY to work full time
- Vacation 28 calendar days per year
- 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave
- Bonuses up to $5000 for recommending successful applicants for positions in the company
- Full payment for professional training, international conferences and meetings
- Corporate discount for English lessons
- Health benefits: if not eligible for corporate medical insurance, the company compensates up to $1,000 gross per year per employee for self-purchase of health insurance or doctor’s fees for oneself and close relatives (spouse, children)
- Workplace organization: the company provides an equipped workplace and all necessary equipment (table, armchair, wifi, etc.) in offices or co-working locations
- Reimbursement of workplace costs up to $1000 gross once every 3 years for home office or co-working space setup
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.
Work Mode
- Work-from-anywhere model; fully remote with global team distribution
- Locations: Cyprus, Malta, USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
