U-Haul Holding Company is looking for a Part-Time Customer Service Representative to be the face of our exceptional service. You’ll work as part of a supportive team to ensure customers get help on their moving journeys by inspecting equipment, assisting with rentals, and using technology to manage our fleet. This role offers valuable on-the-job education.
What You'll Do
- Assist customers inside and outside a U-Haul center with our products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Participate in ongoing continuous education through U-Haul University.
- Other duties as assigned.
What We're Looking For
- Valid driver’s license (Class 5 GDL or greater) and ability to maintain a good driving record.
- High school diploma or equivalent.
Technical Stack
- Smartphone-based U-Scan technology.
Team & Environment
Work as part of a supportive team.
Benefits & Compensation
- Paid holidays, vacation, and sick days, if eligible.
- Career stability and opportunities for advancement.
- Gym Reimbursement Program, if eligible.
- Valuable on-the-job training.
- Complete Benefit Plan, if eligible.
- RRSP payroll deduction plan.
- Deferred profit-sharing plan, if eligible.
- You Matter Program (EAP), Mindset App Program, and Wellness Programs.
- Discounts on Apple products, Dell computers, hotels, and more.
- $100 hiring bonus.
- $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.
Work Mode
This is an onsite position located at 520 Meridian Rd NE, Calgary, Alberta T2A2N7 Canada.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
