Burlington Stores is hiring an Operations/Service Manager III

Burlington Stores is looking for an Operations/Service Manager III to serve as one of the store's key leaders. You will manage overall store operations and act as a role model for associates, reinforcing company values while building strong teams and driving business results.

What You'll Do

• Lead the Customer Service and Cashier teams, ensuring compliance with policies and standards.
• Provide guidance to Customer Service Supervisors to maintain service expectations and smooth customer flow.
• Manage the overall execution of operations and receiving Standard Operating Procedures (SOPs).
• Lead the receiving process, including transfers, debits, damages, and chargebacks.
• Act as the Manager on Duty (MOD), setting the leadership example and driving store results.
• Support the Store Manager in areas such as staffing, sourcing, interviewing, and training.
• Assist in managing other store operations areas as business needs require.
• Communicate effectively with District and Regional Management teams.

What We're Looking For

• 3+ years of Retail Management or Store Operations experience in an Off Price, Big Box, Specialty, or medium-to-large multi-unit retail organization.
• Ability to work a flexible schedule including early mornings, nights, weekends, and holidays.
• Ability to lift and move boxes weighing up to 40 lbs.
• Experience utilizing scheduling and reporting computer software.

Team & Environment

You will be one of the leaders of the store team, participating in managing overall store operations.

Benefits & Compensation

• Compensation: $26.40 - $37.20 per hour.
• Competitive wage and flexible hours.
• Associate discount.
• Medical, dental, and vision coverage.
• Life and disability insurance.
• Up to 12 days of paid time off annually for full-time associates.
• Up to 8 paid holidays.
• Paid sick time in accordance with applicable law.
• 401(k) plan.
• Variety of training and development opportunities.

Work Mode

This is an onsite position.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.