Reporting to the General Manager, the Operations Manager will have overall day to day management responsibility for the Warehouse operation along with the requirement to deputise for the General Manager on occasions. This warehouse is a complex operation delivering high levels of service for a brand market leader.
You will maximize site operational performance by providing a strong ethos of leadership and colleague engagement, having complete understanding of the operation, and closely managing customer requirements and ensuring that a variety of challenging KPIs are consistently achieved.
This will manage and support our Voltaic and Goresbrook C Shed sites based in Dagenham.
This is a full time, permanent role, working Monday to Friday, 40 hours a week.
Key Duties of an Operations Manager:
- Responsible for all warehouse operational activities on site.
- Ensure all KPI’s are achieved to consistently meet the customer’s expectations.
- Develop and lead a culture of continuous improvement with the development of new and innovative ways of working in order to enhance operational performance and people development.
- Manage and develop the entire operational team, identifying key team members for the future and ensuring they are able to fuel the Company’s growth and succession plans.
- Recruit, train and retain a team of staff that are committed to quality in line with the customer’s expectations as a premium brand.
- Creation and deployment of a site communication strategy that is informative and exciting whilst ensuring full colleague involvement.
- Ensure a favourable employee relations environment exists and that all personnel issues are dealt within a legal and timely manner.
- Closely manage business financial targets to ensure the attainment of improved financial performance through effective cost management.
- Assume responsibility for ensuring that Health & Safety is ‘No1 on the agenda’ aligned with the overall site and business goals and guidelines.
- Engage effectively with the customer and any representatives who are based on site and ensure that any input is considered appropriately in a full Partnership model approach.
- Pro-actively manage any other internal or external relationships as necessary ensuring a high level of professionalism at all times.
- Identify and implement appropriate visual management techniques and control measures throughout the operation.
Apply on company website Dagenham, United Kingdom On-site Full-time
Culina Group is hiring an Operations Manager
About company
We are a market leading ambient and chilled food & drink 3PL specialist, providing warehousing, distribution, contract packing and a bonded division with extensive expertise in relation to dutiable goods across the UK and Ireland. We have recently added both Fresh and Food Manufacturing divisions and are looking towards the future and the continuation of being one of the leading logistics companies within the UK.
Using modern IT infrastructure, including warehouse management systems, satellite tracking and client interfaces we are able to offer unrivalled customer support, ensuring that you always know where your products are. Online up to date data is always available through customer web portals allowing you to track your goods from anywhere, while a significant investment of over £2.5m in customer service infrastructure over the last five years ensures that we exceed customer expectations not just once or twice, but every single time.
Working hand in hand with some of the globe's leading brands and manufacturers is an everyday event at Culina Group, plus with a multitude of own-label producers and developing companies, all are catered for with an efficient and flexible infrastructure. Importantly, our strategic focus is on food & drink logistics within a shared-user environment, which is driven by volume and critical mass. This ultimately delivers an efficient and cost effective solution for clients of all sizes.
We are committed to future proofing our business by investing in teams, network, systems, sector and the environment, which will ensure we continue to provide clients with a robust supply chain platform which performs beyond expectations every day. The latest two service additions of Fresh and Food Manufacturing are testament to this ethos, ensuring that we continue to become a leading light within the logistics industry.