UtilitiesOne is seeking an Operations Manager - Engineering to lead engineering execution, drive operational excellence, and align team efforts with strategic goals. You will manage high-performance utility and fiber engineering projects across the U.S.
What You'll Do
- Oversee day-to-day production operations across multiple markets, managing Project Managers, Team Leads, and Engineering Coordinators to ensure timely, high-quality design deliverables.
- Lead capacity planning, task prioritization, and escalation handling to keep projects on track.
- Facilitate operational stand-ups, enforce delivery deadlines, and track KPIs like design throughput, permitting readiness, and quality assurance compliance.
- Identify process bottlenecks and champion continuous improvement, automation, and workflow standardization.
- Collaborate closely with GIS, Permitting, QA, Fielding, and Offshore Teams to maintain alignment and resolve challenges.
- Support onboarding, training, and development of new engineering staff and vendors.
- Monitor software tools usage to ensure consistent tracking, reporting, and handoffs.
- Prepare performance reports and provide insights to the Director of Engineering and executive leadership.
- Represent engineering delivery in cross-functional meetings with PMO, Construction, and Business Development teams.
What We're Looking For
- 5–8 years of experience in telecom, utility, or infrastructure engineering operations.
- Minimum 2 years managing engineering projects or production teams.
- Deep understanding of OSP design lifecycle, permitting processes, QA/QC, and design-to-build workflows.
- Proficient in Smartsheet, Excel, Vetro, IQGeo, Google Earth, AutoCAD, and/or ArcGIS.
- Strong organizational, time management, and delegation skills.
- Familiarity with engineering KPIs such as cycle time, backlog health, throughput, and revision rate.
- Effective leadership skills, including meeting facilitation, deadline management, conflict resolution, and team motivation.
Nice to Have
- Experience coordinating with offshore engineering teams or international vendors.
- Background in process improvement, automation, or SOP development.
- Knowledge of grant-funded projects (e.g., BEAD, RDOF) and telecom client standards.
- Experience leading training programs or internal team development initiatives.
Technical Stack
- Smartsheet
- Vetro
- IQGeo
- AutoCAD
- ArcGIS
- Excel
- Google Earth
Team & Environment
You will manage Project Managers, Team Leads, and Engineering Coordinators and report to the Director of Engineering.
Benefits & Compensation
- Competitive compensation with weekly pay.
- Remote flexibility with occasional travel for team and client collaboration.
- Clear career growth path toward Director-level roles.
- Opportunity to work on national telecom projects with enterprise clients.
- Supportive, collaborative culture focused on execution and engineering excellence.
Work Mode
This is a remote position for candidates located in the U.S.
UtilitiesOne is an equal opportunity employer.
