On-site Full-time

CVS Health / Oak Street Health is hiring an Operations Manager

About the Role

CVS Health is looking for an Operations Manager to join our Store Management team. In this role, you'll drive store execution and performance while building consumer loyalty through excellent customer service. Reporting to the Store Manager, you will maintain an engaged, productive team through strong leadership.

What You'll Do

  • Manage overall store operations, supervision, and policy implementation.
  • Lead sales and inventory management.
  • Oversee employee staffing, training, and development.
  • Handle financial management responsibilities.
  • Provide customer service leadership and resolve customer questions and complaints.
  • Lead others and work effectively with store crews, supervising and directing their activities.
  • Communicate information to store crew and supervisors in an open and timely manner.
  • Support the Store Manager with action plans for operational and service improvement.
  • Promote the CVS customer service culture by greeting, offering help, and thanking customers.

What We're Looking For

  • Strong deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, and proven leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent store issues.

Nice to Have

  • Experience as a retail manager or supervisor.
  • A High School diploma or equivalent is preferred but not required.

Team & Environment

You will be a member of the Store Management team, reporting directly to the Store Manager.

Benefits & Compensation

  • Compensation: $17.00 - $31.00 per hour.
  • Affordable medical plan options.
  • 401(k) plan with matching company contributions.
  • Employee stock purchase plan.
  • No-cost wellness programs, confidential counseling, and financial coaching.
  • Paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, and many other benefits.

Work Mode

This is an onsite position.

CVS Health fosters a workplace where every colleague feels valued and that they belong. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws.

Required Skills
Operations ManagementTeam LeadershipProcess ImprovementInventory ManagementCustomer ServiceStaff TrainingSchedulingComplianceBudget ManagementPerformance Metrics
Planning long-term in Thailand?

Full relocation support, start to finish

From visa strategy to housing, banking, and schools for your family — SVBL plans and manages every detail of your move to Thailand so nothing falls through the cracks.

Complete relocation planning
Family visa & school enrollment
Banking & insurance setup
Cultural integration support
Plan your move
One partner for everything
About company
CVS Health / Oak Street Health

CVS Health is the nation's leading health solutions company, reaching millions of Americans through local presence, digital channels and more than 300,000 purpose-driven colleagues. Oak Street Health is an innovative network of neighborhood primary care centers.

Visit website
Job Details
Category management
Posted 7 months ago