Arc'teryx is hiring an Operations Coordinator to support the day-to-day operations and execution of our End-to-End product creation strategy, with a focus on Footwear. In this role, you will assist multiple functions to maximize efficiency and enable the team to achieve business targets, bringing your curiosity and passion to support the creation and streamlining of effective operational processes.

What You'll Do

Support the product creation phase of our seasonal Innovation-to-Consumer (I2C) calendar to ensure deliverables are executed on time, and communicate any risks or changes to all impacted teams.
Build close relationships with business teams and support change management initiatives and stakeholder engagement.
Document cross-functional processes through Standard Operating Procedures (SOPs).
Maintain SmartSheets, user guides, online help tools, and other system and procedure-related documentation.
Assist in creating documents and presentations using tools such as PowerPoint, Word, Excel, and Miro.
Support the scheduling of meetings and milestones, and assist with organizing events.
Assist in preparing reports and presentations for senior leadership, summarizing key findings related to product operations.
Participate in team meetings and contribute ideas to maximize operational efficiency.
Play an active role in maintaining best practices aligned with the directive of the Product Operations team and change management communications.
Uphold Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc’teryx supply chain.

What We're Looking For

1+ years of experience in an operational role, in a project coordination, product operations, or product management environment.
Experience supporting a calendar and using a project management tool.
A high level of analytical and critical thinking, alongside strong business acumen.
Excellent interpersonal skills and the ability to work with all levels of stakeholders.
The ability to explain, articulate, and document concepts, business processes, systems, and business requirements efficiently.
Confidence to communicate and collaborate amongst large and diverse audiences.
The ability to effectively manage multiple competing priorities.
A willingness to improve your skills independently in new technologies and solutions.
Proactivity to identify the root cause of issues and seek the best solutions with an unwavering commitment to do what is right.
The ability to remain highly flexible and adaptable when faced with ambiguity.
The ability to effectively balance autonomy and collaboration.
A drive to inspire breakthrough thinking and continuous improvement.
A passion for your work paralleled by a passion for getting outside.

Technical Stack

SmartSheets
PowerPoint
Word
Excel
Miro

Team & Environment

The Product Creation Operations team optimizes the intersection of product, supporting cross-functional teams to improve alignment, communication, and processes around product.