Hologram is looking for an Operations Coordinator, College Pads to support day-to-day operations in a fast-paced, growing environment. You will be responsible for ensuring customer satisfaction, analyzing and inputting data, and managing backend administrative functions with a focus on building strong relationships.
What You'll Do
- Engage with customers via chat or email.
- Assist with data entry and invoice creation and delivery.
- Help customers establish API connections for their listing(s).
- Deliver positive experiences by building relationships and providing service and support.
- Aid in managing the accounts receivable process when applicable.
- Prospect for new opportunities for sales team members.
- Respond and direct inbound inquiries from prospective clients.
What We're Looking For
- 1+ year of experience in an administrative, operations, or customer support role.
- Experience with backend administrative tasks like account setup, data entry, and reporting.
- Excellent written communication and interpersonal skills to effectively manage customer-facing interactions.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Self-motivated and independent.
Nice to Have
- Experience in the real estate or housing industry.
- Experience in a fast-paced, growing company.
Team & Environment
Reports to the Operations Manager.
Benefits & Compensation
- Full benefits including health care, paid time off, life insurance, and a 401k plan with company match for eligible team members.
- A supportive team environment with emphasis on learning and development opportunities.
- Compensation: $45,000 - $45,000 USD.
Work Mode
This is a remote position open to candidates located within the US.
StarRez is an equal opportunity employer.
