United States Remote (Global) Employment

Toolkit Tutors is hiring an Operations Associate

About the Role

Toolkit Tutors is looking for an Operations Associate to support the day-to-day administrative and operational functions of our growing tutoring organization. This role is ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys bringing structure, clarity, and efficiency to complex systems. You will play a key role in ensuring smooth internal processes and clear communication across teams.

What You'll Do

  • Provide administrative and operational support across multiple departments
  • Maintain and update internal systems and databases with a high level of accuracy
  • Support scheduling, documentation, reporting, and process tracking
  • Communicate professionally and clearly with internal team members and external partners
  • Assist with onboarding, training coordination, and operational projects
  • Identify opportunities to improve workflows and operational efficiency
  • Support leadership with ad hoc administrative and operational tasks as needed

What We're Looking For

  • Minimum 3 years of previous administrative or operations experience
  • Highly organized with strong attention to detail and follow-through
  • Excellent written and verbal communication skills
  • Strong technological proficiency; comfort learning new systems quickly
  • Ability to manage multiple priorities independently in a remote environment
  • Reliable availability during required EST working hours

Nice to Have

  • Salesforce proficiency strongly preferred
  • Experience working in education, tutoring, or nonprofit environments
  • Familiarity with remote collaboration tools and cloud-based platforms

Benefits & Compensation

  • Salary: $48,000–$55,000 annually (final offer based on experience)

Work Mode

This role is a global, remote position.

Toolkit Tutors is an equal opportunity employer.

Required Skills
Operations ManagementProcess ImprovementData AnalysisProject ManagementCustomer SupportCommunicationProblem SolvingSchedulingAdministrative SupportMicrosoft OfficeGoogle WorkspaceCRM SoftwareTask CoordinationReportingVendor Management
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About company
Toolkit Tutors

A mission-driven tutoring organization focused on closing learning gaps for NYC students

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Job Details
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Posted 3 months ago