Pearl Talent is hiring an Operations Assistant for a US-based social media agency. You’ll be the critical link ensuring content workflows run smoothly by managing communications, tracking deadlines, and maintaining organized systems. Your role will keep clients informed and support the team with clarity and efficiency.
What You'll Do
- Act as the primary, reliable point of contact for clients via Slack, WhatsApp, or email.
- Track deadlines, assignments, and milestones in Assembly and Google Sheets for editorial calendar management.
- Proofread and double-check all client-facing documents for errors before delivery.
- Update tracking sheets and design SOPs, workflows, and delivery pipelines.
- Identify, improve, and systematize broken or messy processes.
- Spot potential problems early and resolve them quickly.
What We're Looking For
- Detail-obsessed, with an eye for typos, formatting issues, and inconsistent phrasing.
- Type A personality—friendly and approachable, but ruthlessly efficient.
- Content-savvy, with an understanding of high-quality LinkedIn content.
- Fluent in English with near-perfect written and spoken grammar, tone, and clarity.
- Experienced in remote, async work across multiple time zones.
- A systems thinker who loves building, optimizing, and maintaining workflows.
- A strong team and content manager who can lead people and keep projects on track.
- Self-managed and reliable, taking ownership and meeting deadlines.
Nice to Have
- Familiarity with startup culture, tech, or VC content.
Technical Stack
- Google Sheets + Docs, Assembly, Google Calendar
- Slack + WhatsApp, Loom, Zoom, Notion
Team & Environment
You will work closely with writers, editors, account managers, and the founder.
Benefits & Compensation
- Work from anywhere, fully remote.
- 15 days paid time off per year plus U.S. federal holidays.
- Direct work with a U.S.-based client and leadership team for mentorship.
- Access to financial tools and courses for learning & development.
- Flexible schedule, autonomy, and space for deep work.
- Competitive compensation based on experience.
Work Mode
This is a fully remote, global position.
Pearl Talent is an equal opportunity employer.
