Horizon Recovery is looking for a detail-oriented, self-directed Operations Assistant to support the backbone of our clinic operations. This behind-the-scenes role focuses on turning data into insights, keeping systems running smoothly, and helping us improve daily.

What You'll Do

Implement and refine clinic workflows, operational systems, and processes to keep the practice running efficiently
Identify opportunities to reduce errors, eliminate bottlenecks, and streamline patient and staff experiences
Support initiatives that improve customer satisfaction and the overall patient experience
Collect, organize, and analyze data from our electronic patient records system
Build business analysis spreadsheets that support decision-making and track key performance indicators
Ensure reporting is accurate, timely, and actionable
Make outbound calls and send emails to advance operational projects, coordinate tasks, and follow up on action items
Keep stakeholders informed and aligned as initiatives move forward
Order supplies, track inventory levels, and ensure availability
Review and verify invoices for accuracy and completeness
Assist with pricing updates, fee schedule reviews, and profitability analysis
Help clear the to-do list by diligently following through on a wide variety of tasks
Bring a proactive, problem-solving mindset to whatever comes your way