Barclays is looking for an Operations Analyst to join our Wholesale Onboarding team. In this role, you will support day-to-day processing, review, reporting, and issue resolution, collaborating with clients and internal stakeholders to ensure efficient and compliant client onboarding.
What You'll Do
- Support day-to-day Wholesale Onboarding initiatives, including KYC processing, reviewing, reporting, and issue resolution.
- Collaborate with clients and front office teams to gather Customer Due Diligence information to onboard or refresh client KYC.
- Work with teams across the bank to align and integrate Wholesale Onboarding processes.
- Identify areas for improvement and provide recommendations for change in onboarding procedures.
- Develop and implement Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency.
- Develop reports and presentations on onboarding performance and communicate findings to senior internal stakeholders.
- Identify industry trends and developments to implement best practices.
- Participate in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.
- Provide specialist advice and support to meet the needs of stakeholders and customers.
- Take ownership for managing risk and strengthening controls in relation to your work.
- Build relationships with stakeholders to identify and address their needs.
- May lead and supervise a team, guiding professional development and allocating work, or manage your own workload as an individual contributor.
What We're Looking For
- Proven experience in operations, onboarding, KYC, or a related field within financial services.
- Strong analytical and problem-solving skills with the ability to identify process improvements.
- Excellent collaboration and communication skills for engaging with clients and internal teams.
- Ability to develop and implement procedures and controls to manage operational risk.
- Experience in creating reports and presenting findings to stakeholders.
- Ability to execute work requirements to a high standard and within defined timelines.
- Capability to manage own workload and take responsibility for specific processes.
- For people leader roles: demonstrated ability to listen, energise, align, and develop others.
Team & Environment
You will be part of the Wholesale Onboarding team, where you may lead and supervise a team or contribute as an individual. The role involves significant collaboration with teams across the bank.
All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and the Barclays Mindset to Empower, Challenge, and Drive.
